Application Consultant – Housing Repairs & Maintenance

Are you an experienced Housing Software professional?  Do you have experience with Repairs, Maintenance, Scheduling, Workforce Management &/or Property Services software having been involved in systems implementations and upgrades?  If this describes you then let Informed Recruitment help you achieve your potential with an exciting opportunity for an Implementation Consultant with a modern professional services supplier to the market – an established, respected, and progressive organisation who are experiencing rapid growth and that we are delighted to partner with.  The role is offered as a 6 month contract, Outside IR35, and is predominantly remote.
 
The main purpose of this role will be to provide customer consultancy in relation to software implementation best practice, system build, configuration options, workflows, training, testing, documentation, reporting and business processes.  Your day-to-day responsibilities will include mapping customer business processes, configuring applications to customer specifications, advising on best practice, user acceptance testing, running train-the-trainer sessions, assisting with user & customer documentation, and providing advice and assistance in reporting. 
 
Essential
 

• Experience of working within a Social Housing IT environment, possibly as part of an Implementation team or project, either as a Business/Systems Analysis, Application Consultant/Analyst, Systems Administration, and/or Application Support or a similar capacity.
• Property Services modular experience in Responsive Repairs, Planned Maintenance, Scheduling, Workforce Management, Job Management, or similar
• Experience with a Social Housing Repairs, Maintenance, Mobile Working, Scheduling or Job Costing system (Such as Aareon Versaa/1^st Touch, Capita OpenContractor, Total Mobile Connect, Agile365, Servitor, Advanced Field Services/DRS, Oneserve, Accuserv, Uniclass or similar) or the Repairs & Maintenance modules integrated within an overarching Social Housing Management System (Such as NEC Housing, MRI/Orchard Housing, Aareon QL, Civica Cx, Capita ONE/OPENHousing, MIS ActiveH, etc)

 
Desirable
 

• Experience of working for commercial enterprises such as software vendors or IT consultancy/outsourcing organisations.
• SQL scripting

 
As an individual you will be self-motivated, deadline driven and able to work under your own steam.  You will also be organised and an excellent communicator, who is customer facing, customer service driven and able to be influential and converse with customers at all levels.  The role is predominantly home based with ad hoc travel to site, with any expenses catered for.  If this sounds like your next move and you want to take advantage of this exciting opportunity with a niche and cutting-edge digital consultancy developing bespoke solutions for customers, then please apply today to be part of the next phase of the success in this rapidly expanding enterprise.