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Infrastructure Manager

Are you an experienced and hands-on Technical Lead or Infrastructure Manager?  Do you have a breadth of technical skills with the desire to specialise in and develop a cloud service provision?  Let Informed Recruitment help you to achieve your potential with an exciting opportunity for an IT Infrastructure Manager to lead an organisations infrastructure service as it modernizes and continues its digital transformation.  As a specialist provider of resource to the Property and Technology markets, we are delighted to be partnering with a social enterprise offering you the opportunity to make a difference, lead, and gain experience as part of that modernisation programme.

The purpose of the role is to take accountability for all on-site and cloud IT Infrastructure, continuity and availability of systems, backup, upgrades, and security management.  Ongoing responsibilities will include the management and motivation of a small team of four infrastructure specialists; project managing the delivery of infrastructure projects; ensuring a top-quality support service provision; procurement of equipment, licensing and budget management; technical support and top level escalation; the management of M365 and Azure tenancies; managing network environments and backup routines; managing disaster recovery, cyber security and ongoing testing & audit criteria;  managing storage and server infrastructure as well as ongoing patch management; implementing and embedding ITIL framework principles and configuration best practice; IT asset management; and ongoing documentation libraries.

Must Have

  • A commercial track record in Infrastructure Management, Team Lead or Senior Technical capacity, with experience in line management and the motivation of skilled teams of people.
  • Azure cloud environment
  • Considerable experience in a senior technical role proving third line support on Microsoft Desktop (10, 11) and Server (2019, 2022) technologies in Azure tenancies, Microsoft 365, and hybrid infrastructure architectures.
  • LAN/WAN technology management.
  • Project Management and experience in installing and configuring hardware and software.
  • Solution design and the ability to translate business requirement into technical specifications.
  • ITIL process and practices, with good appreciation of Incident, Problem and Change Management.

Nice to Have

  • M365 E5
  • Ubiquiti network environments
  • A high level of current technical certification (Microsoft certs, vendor specific, PRINCE2, Agile, or similar)

As an individual you will have experience in line management, a positive outlook, and the ability to motivate diverse teams to achieve common goals.  You will have excellent communication skills, both oral and written, whilst being creative and tenacious problem solver with the ability to prioritise competing commitments.  You will be able to build effective relationships with stakeholders internally and with 3rd party suppliers whilst you manage engagement. If this sounds like the next step in your career, then please apply without delay as interview slots are available quickly for suitable and motivated applicants.  This is an exciting time to join the organisation and your contribution will certainly be felt in this hybrid role with at least one day on site per week and the rest working from home.  In return you will receive a competitive salary and benefits package that includes a generous holiday allowance in excess of thirty days, a contributory pension, healthcare, flexible working, and a wide range of other incentives.  Please apply swiftly to take advantage of this exciting opportunity.

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