Business Analyst – Housing/Repairs/Maintenance/Assets/Property Services

The purpose of your role new role will be to shape, develop, and own end to end AsIs/ToBe business solutions, business analysis activities, and the development of business requirements, and/or develop functional and non-functional requirements for procurement. Your day-to-day responsibilities will include stakeholder engagement & analysis, requirement gathering ensuring robust elicitation & validation, translating business requirement into function & technical specifications by engaging with internal & external stakeholders, the improvement of existing business processes, artefact production, solution support and user acceptance testing, and change impact assessments, amongst other responsibilities. 

Essential

• Demonstrable commercial experience of effectively working independently as a Business Analysis.
• Strong experience mapping AsIs/ToBe processes and User Acceptance Testing (UAT);

and/or;

Developing functional and non-functional requirements.

• Experience working with Social Housing, Repairs, Maintenance, Asset Management or Property Services business processes.
• Excellent communication skills and strong work ethic.

Desirable

• Demonstrable experience of working with dedicated housing repairs or assets software (Such as MRI Repairs/Assets, Rocc Uniclass, Total Mobile/Connect, Real RAM4000, ECMK Integrator, OneServe, Plentific, Platform-specific Field Services, Pimss, Cx/Keystone,/TechnologyForge, Asprey, or similar) or the Property Services/Assets modules of Social Housing applications (Such as NEC/Northgate Housing, Civica Cx Housing, MRI Enterprise/Orchard Housing/Capita One/OPENHousing, Aareon QL, MIS ActiveH, or similar)
• SQL Scripting
• Relevant certification (such as ITIL, BCS, vendor specific accreditation or similar).

As an individual you will be analytical with excellent problem-solving skills.  You will be a strong communicator both verbally and in presentation with a strong focus on customer service.  The contract is offered outside IR35 on an initial six-month basis with scope to run.  The role is hybrid, predominantly home based with weekly presence required in a West Midlands office.  If you would like the opportunity to work for a fresh, ambitious and technology driven organisation, then please apply without delay as interview slots are waiting be filled.