Details
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Based: Hybrid - Home/Manchester
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Salary: £45,000 Annual
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Contract: Permanent
Do you have specific experience of supporting key line of business software applications and/or performing applications systems administration duties? Do you have further experience helping to ensure data quality and with document management systems or SharePoint? If so then let Informed Recruitment help you to achieve your potential with an exciting opportunity for a Data and Systems Administrator to support the operational users, maintain clear systems records and data, and ongoing improvement of business systems for an award-winning regeneration and property development organisation, a respected & established social enterprise in the midst of a digital transformation programme.
The main purpose of the role will be to support the reliable and controlled operation of business software systems, providing hands-on key line of business systems administration, systems security and access support, configuration, data quality checks, documentation and testing across the software portfolio. Your ongoing responsibilities will include the provision of accurate and controlled administration across business applications; supporting system access, data quality, documentation and user experience; ensuring change requests follow agreed approvals and controls; coordinating application issues and supplier tickets to resolution; maintaining clear system records and processes; undertaking workflow, reference-date and template and documentation updates; supporting routine reporting administering; and supporting testing, new releases, implementation and user acceptance.
Essential
- Commercial Application Support and/or Systems Administration experience.
- Experience managing support tickets and working with both internal and external providers.
- Experience working with and prioritising across varied tasks and applications.
- Experience of systems security, user access, and data quality.
- Experience of supporting implementation, upgrades, releases, configuration, testing, systems administration, and security.
Highly Desirable
- Experience supporting core enterprise business applications (CRM, Finance, HR & Payroll, etc).
- Specific experience of supporting Document Management/EDRMS systems (Such as IDOX, NEC EDMS, Civica Digital360, Magiq, SharePoint, or similar.)
Desirable
- BI Reporting (Power BI, SSRS, etc)
- Any suitable or relevant certifications (such as ITIL, PRINCE2, vendor/platform specific)
As an individual you will have excellent attention to detail, good analytical and problem-solving skills, and a service-orientated approach to your work. You will be confident in your decision-making ability around security, data quality and exception/issue investigation. Alongside a competitive salary you will receive an impressive benefits package that includes bonus, pension, healthcare flexible working, generous leave entitlement and professional development. This is a hybrid opportunity based in Manchester with a 50/50 split of time of onsite work alongside home working. If this role describes you, then please apply without delay for the opportunity to continue your career with a driven yet friendly organisation embarking on a period of system enhancements designed to provide a better service to customers.
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