• Sector

Property Services Technology


Informed Recruitment provide specialist IT recruitment services to the housing & property services markets. We engage with and supply talented Repairs, Maintenance, Mobile Working and Facilities Management application specialists to help you improve service levels and administrate existing systems or implement new solutions to help you realise improvements in service and value.

Property Services management is the operation, control, repair, maintenance, and oversight of physical property, real estate, and social housing. This involves housing stock being cared for and monitored, with accountability for and attention for its useful life, components and condition considered. Once a tenancy is in place, a landlord, housing association or outsourced professional property management company will attend to any maintenance issues, carry out planned works and improvements and coordinate any associated costs.

The pace of technological change has given rise to an increased demand to deliver a consummate customer service alongside value for money. New technologies, applications, web services and the ability to integrate these systems mean that customers can communicate via different channels and field service operatives can work remotely and schedule, compile, and report on their services in real-time. This in turn allows companies to update their core information systems immediately, schedule work faster and more efficiently, link devices to the internet to assess usage and diagnostics, whilst also making more insightful and efficient decisions in the procurement of equipment for their stores.

  • Repairs, Maintenance & Mobile Working – Aareon 1st Touch, Capita OPENContractor, Castleton Agile365, Castleton Maintain/impactRESPONSE, Causeway Vixen, Civica Servitor, Fixflo, Housing SupportPro Works Connect, Innovation Apex, Kirona DRS, Kirona Field Service, M3 Pamwin Plus, Oneserve, Orchard Accuserv, XMpro, Paloma Cygnus, ROCC Uniclass, TotalMobile/Cloud Dialogs Service Connect.
  • Asset Management – Asprey, Capita OPENAssets, Civica Keystone, IBM Maximo, Integrator, Northgate SAM/Codeman, Orchard Promaster, PIMSS, Paloma JAMM, Real RAM4000, Technology Forge.
  • CAFM – Asckey fmfirst, Causeway FMFacts, Eurolink Veco, FSI Concept Evolution, MRI Horizon (Qube), McLaren CAFM Explorer, Pex Enterprise, Planon Universe, Service Works QFM, Tabs FM, Trace TRAMPS, Trimble Manhattan, X-RM FMServer, Yardi Voyager

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