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Business Analyst – Rev/Bens/CA processes

Details

  • Based: Home Based, UK

  • Salary: £400 Daily

  • Contract: Permanent

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Are you an experienced Business Analyst?  Do you have specific experience of working of Council Revenues & Benefits software implementations or business process improvements?  Let Informed Recruitment help you to achieve your potential with an exciting opportunity for a Business Analyst to take a key role in the procurement and implementation of new application technology whilst continuously improving an application architecture suite for a for a respected & established social enterprise as part of a wider digital transformation programme.  This contract is offered on an initial three-to-six-month basis with scope to run – and outside of IR35.
The purpose of your role new role will be to shape, develop, and own end to end As-Is/To-Be business solutions, business analysis activities, and the development of business requirements, and/or develop functional and non-functional requirements for procurement. Your day-to-day responsibilities will include stakeholder engagement & analysis, requirement gathering ensuring robust elicitation & validation, translating business requirement into function & technical specifications by engaging with internal & external stakeholders, the improvement of existing business processes, artefact production, solution support and user acceptance testing, and change impact assessments, amongst other responsibilities. 
Essential
  • Demonstrable commercial experience of effectively working independently as a Business Analysis.
  • Strong experience mapping As Is/To Be processes and User Acceptance Testing (UAT);
  • Developing functional and non-functional requirements.
  • Experience working with Revenues & Benefits, Council Tax, Non-Domestic Rates, Housing Benefits business processes.
  • Excellent communication skills and strong work ethic.
Desirable
  • Demonstrable experience of working with dedicated housing repairs or assets software from suppliers such as Civica, MRI or NEC
  • Experience of Customer Account/Citizen Access software such as Jadu, Granicus, IE4, Abavus, Infoshare, Ascendant or similar
  • SQL Scripting
  • Relevant certification (such as ITIL, BCS, vendor specific accreditation or similar).
As an individual you will be analytical with excellent problem-solving skills.  You will be a strong communicator both verbally and in presentation with a strong focus on customer service.  The contract is offered outside IR35 on an initial three-to-six-month basis with scope to run.  The role is home based and offered outside of IR35.  If you would like the opportunity to work for a fresh, ambitious and technology driven organisation, then please apply without delay as interview slots are waiting be filled.

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